Pricing
Every account starts on a 14-day trial of the chatbot. After that, the main question is whether you want voice as well, because that's what actually changes the running cost.
Every account starts here. Chat only, on your own documents, so you can find out whether the answers are good before anything is agreed.
The chatbot, running properly. For businesses whose visitors mostly want a fast, accurate answer in writing.
Both modes in one widget. Voice costs more to run because transcription and speech are billed per minute, so it sits on its own plan.
There's no self-serve signup and no card is required. Our team sets up each account after a demo. Usage is capped by cost rather than by a conversation count, and you can see where you are against those caps in the dashboard.
On the roadmap
None of the below exists today. It's here so nobody plans around a feature that isn't real.
We're also not SOC 2 certified and don't offer a HIPAA Business Associate Agreement. If either is a requirement for you, please raise it before you buy rather than after.
FAQ
Because our cost varies a lot with how much an account is used. Voice in particular is billed per minute for transcription and speech. Rather than publish a number we'd have to qualify, we'd rather look at your expected volume on a call and quote something we can stand behind.
Each account has daily and monthly caps, measured in tokens and in cost rather than in conversations. You can see exactly where you are against them in the dashboard at any time. Caps exist so a busy month can't produce a surprise, and we set them with you.
Not today. There's no self-serve signup or payment gateway. Our team creates accounts after a demo and arranges billing directly. It's slower than a credit-card form, but it also means someone has looked at your setup before you go live.
You'll get reminders before it does, and the assistant stops responding rather than anything being charged. Requesting an upgrade from the dashboard puts it in front of our team, who enable your plan.
No lock-in. Plans run for a fixed period and are extended when renewed, so stopping means simply not renewing.
Cost, straightforwardly. A text conversation is cheap; a voice conversation pays for speech recognition and speech generation for every minute it runs. Separating them means chat-only customers aren't subsidising voice.
Tell us roughly how many enquiries you handle and whether you want voice. We'll come back with a number, not a range.
