voice ai
Chatbots vs voice agents: which is right?
A practical comparison of text chatbots and AI voice agents for business websites: where each one wins, what they cost to run and which to switch on first.
Read the guideWorks with your site
If you can paste a line of HTML, you can install it
There's no plugin, no app to authorise and no platform to migrate to. One script tag puts both the chatbot and the voice agent on every page of your site.
<script
src="https://getparlix.com/widget/widget-loader.js"
data-client-id="YOUR_CLIENT_ID"
data-api-base="https://getparlix.com/api"
data-embed-key="YOUR_EMBED_KEY"
></script>Your client ID and embed key are generated in your dashboard. The key is tied to the domains you allow, so it only works on your own site.
Where to paste it
Exact placement, by platform
All of these work the same way, because all of them let you add a script tag. Here's where each one hides that setting.
WordPress
Theme footer, or any HTML block. A code-snippets plugin works too if you'd rather not edit the theme.
Wix
Settings → Custom Code → add to Body – end, on all pages.
Squarespace
Settings → Advanced → Code Injection → Footer.
Shopify
Online Store → Themes → Edit code → theme.liquid, before the closing body tag.
Webflow
Project Settings → Custom Code → Footer Code.
Framer
Site Settings → General → Custom Code → End of body tag.
GoHighLevel
Sites → Settings → Tracking Code → Body.
Custom / any framework
Anywhere you can render a script tag: static HTML, React, Vue, Laravel, Rails, Django.
Not listed here doesn't mean not supported. If your platform has an HTML or custom-code field anywhere, it will work.
Being straight with you
What it doesn't connect to
Worth knowing before you buy rather than after.
There is no CRM integration, no calendar sync, no helpdesk connector, no Zapier, no outbound webhook, and no SMS or WhatsApp. Leads and booking notifications arrive by email, and everything is visible in your dashboard.
For a lot of businesses, that's genuinely all they need. An email to the person who follows up is the whole workflow. If it isn't fine for you, say so on the demo call. Knowing which integration people actually need is how we decide what to build next.
Tell us what you needWhat it's built on
The services behind your assistant
You don't manage any of these or need accounts with them. They're listed because you should know what your customers' words pass through.
- OpenAIUnderstands the question and writes the answer, and generates the numeric representations used to search your documents.
- DeepgramTurns speech into text as the visitor talks, including the custom terms you teach it.
- ElevenLabsTurns the answer into speech, streamed so the reply starts before the sentence is complete.
- PostgreSQL with pgvectorStores your documents, passages, conversations and bookings. Self-hosted on our own infrastructure.
From the blog
What happens after installation
Installation is one line; the useful work is deciding what the assistant should answer and how it should hand over a lead.
guides
How to add an AI chatbot to your website
Exactly where the script tag goes on WordPress, Wix, Squarespace, Shopify, Webflow and custom sites, plus what to prepare before you install anything.
Read the guideautomation
After-hours enquiries: your AI solution
How businesses can handle after-hours enquiries, answer common questions and keep more appointment-ready visitors from leaving.
Read the guideFAQ
Installation questions
Paste the script tag from your dashboard into your theme's footer, before the closing body tag. If you'd rather not edit theme files, any code-snippets plugin that inserts footer HTML does the same job. There is no GetParlix plugin to install.
No. It's a plain script tag, which is deliberately boring: nothing to keep updated, nothing that breaks when the platform changes, and it works identically everywhere.
The widget loads after your page, so it doesn't hold up your content. It's also worth adding the tag near the end of the body rather than in the head.
Yes. Where you paste the tag controls where it appears. Add it site-wide for every page, or only to specific templates if you want it on service pages but not at checkout.
No. There are no integrations with HubSpot, Salesforce, Zapier, Google Calendar, Outlook, Slack, WhatsApp or any helpdesk, and no outbound webhooks. Leads and bookings arrive by email and live in your GetParlix dashboard. If that's a blocker, tell us because it helps us prioritise.
It's designed to be public. The key is stored hashed on our side and is bound to the domains you list, so pasting it onto a different site won't work. You can regenerate it at any time from the dashboard.
We'll install it with you
On the demo call we'll walk through where the tag goes on your particular site, and stay on until it's live.