About
We build assistants that would rather be quiet than wrong
GetParlix is made by Micronix System Pvt. Ltd. in Kolkata. It exists because the businesses we worked with kept losing enquiries at the same point: the moment someone had one question and nobody was there to answer it.
Why we built it
The gap was never the technology
Generic chatbots were easy to add and almost useless, because they didn't know anything specific about the business they were sitting on. The ones that did know something usually got there by scraping the site, which meant nobody could say with confidence what they would tell a customer.
We took the opposite approach: the assistant knows exactly the documents you gave it, and nothing else. That makes it narrower, but it also makes it something you can put in front of customers without checking every answer first.
Voice came later, and it turned out to be the harder half. Getting an agent to sound like a conversation rather than a walkie-talkie meant solving interruptions, stopping it transcribing its own voice, and making sure it never says a price it can't source. That last one is the piece we're proudest of.
How we build
Four things we won't trade away
These are constraints, not marketing. Each of them costs us a feature someone has asked for.
It should say it doesn't know
An assistant that guesses is worse than no assistant, because a wrong price or a wrong opening time costs you a customer and some goodwill. Ours is built to retrieve, check, and decline.
You decide what it knows
We don't crawl your website or scrape the web. It knows the documents you uploaded, which means you can always answer the question what will it say about X.
One account cannot see another
Every query is scoped to the account that owns it, and each embed key is bound to the domains that account lists. Isolation is structural, not a setting someone might forget.
We'd rather say no
If the honest answer is that a feature doesn't exist, that's what this website says. You'll find that stated plainly on the pricing, integrations and industry pages.
A business owner on what changed
A short interview with a GetParlix customer about the enquiries they were missing before, and what the assistant handles for them now.
- What was slipping through before
- What the assistant handles day to day
- What still goes to a person
- What they'd tell someone considering it
We don't publish customer names, logos or quotes without written permission, so there are none on this site yet.
The company
Where to find us
PS Srijan Corporate Park, Room No. 1901, 19th Floor, Tower 1, Block-GP, Plot G-2
Salt Lake City, Sector V
Kolkata, 700091
West Bengal, Indiainfo@getparlix.com
Come and test it properly
Bring the questions you get asked most and the documents you'd train it on. A demo is more useful than a brochure.